{"id":61,"date":"2013-11-26T17:22:52","date_gmt":"2013-11-26T10:22:52","guid":{"rendered":"http:\/\/hpg.vn\/index.php\/dac-nhan-tam-giup-thanh-cong-trong-giao-tiep\/"},"modified":"2013-11-26T17:22:52","modified_gmt":"2013-11-26T10:22:52","slug":"dac-nhan-tam-giup-thanh-cong-trong-giao-tiep","status":"publish","type":"post","link":"https:\/\/vmc.edu.vn\/vn\/dac-nhan-tam-giup-thanh-cong-trong-giao-tiep\/","title":{"rendered":"\u0110\u1eafc nh\u00e2n t\u00e2m gi\u00fap th\u00e0nh c\u00f4ng trong giao ti\u1ebfp"},"content":{"rendered":"<div>\n<div style=\"text-align: justify;\"><em><span lang=\"EN-US\"> Kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc h\u1ebft c\u0169ng l\u00e0 con ng\u01b0\u1eddi, v\u00e0 m\u1ed7i m\u1ed9t kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n, c\u0169ng nh\u01b0 bao ng\u01b0\u1eddi kh\u00e1c, lu\u00f4n mu\u1ed1n c\u1ea3m th\u1ea5y m\u00ecnh \u0111\u01b0\u1ee3c coi tr\u1ecdng. C\u00f3 th\u1ec3 b\u1ea1n kh\u00f4ng ch\u00fa \u00fd l\u1eafm, nh\u01b0ng t\u1ea5t c\u1ea3 ch\u00fang ta \u0111\u1ec1u hy v\u1ecdng c\u00f3 \u0111\u01b0\u1ee3c c\u1ea3m gi\u00e1c \u0111\u00f3 v\u00e0, m\u1ed9t c\u00e1ch v\u00f4 th\u1ee9c, s\u1ebd h\u01b0\u1edbng \u0111\u1ebfn nh\u1eefng n\u01a1i m\u00e0 ch\u00fang ta c\u1ea3m th\u1ea5y m\u00ecnh quan tr\u1ecdng.<\/span><\/em><\/div>\n<\/div>\n<div>\n<div style=\"text-align: justify;\"><em><span lang=\"EN-US\"> V\u1eady v\u1edbi vai tr\u00f2 c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean lu\u00f4n ph\u1ea3i ti\u1ebfp x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng, b\u1ea1n n\u00ean l\u00e0m th\u1ebf n\u00e0o? 7 l\u1eddi khuy\u00ean d\u01b0\u1edbi \u0111\u00e2y\u00a0 \u0111\u00fac k\u1ebft t\u1eeb nh\u1eefng nh\u1eadn x\u00e9t,\u00a0 \u0111\u00e1nh gi\u00e1 t\u1eeb g\u00f3c\u00a0 \u0111\u1ed9 kh\u00e1ch h\u00e0ng s\u1ebd gi\u00fap b\u1ea1n d\u1ec5 d\u00e0ng h\u01a1n trong nh\u1eefng cu\u1ed9c giao d\u1ecbch, trao\u00a0 \u0111\u1ed5i v\u1edbi t\u01b0 c\u00e1ch c\u00e1 nh\u00e2n, khi\u1ebfn kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n c\u1ea3m th\u1ea5y m\u00ecnh \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, \u0111\u01b0\u1ee3c \u201cl\u00e0 ng\u01b0\u1eddi quan tr\u1ecdng\u201d, m\u00e0 kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o ch\u00ednh s\u00e1ch hay h\u1ec7 th\u1ed1ng c\u1ee7a c\u00f4ng ty n\u01a1i b\u1ea1n l\u00e0m vi\u1ec7c. <\/span><\/em><\/div>\n<\/div>\n<div>\n<div><span lang=\"EN-US\"> <img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-60\" style=\"margin-right: auto; margin-left: auto; display: block;\" src=\"https:\/\/vimaru-vmc.edu.vn\/beta\/wp-content\/uploads\/2013\/11\/img_0250-scaled.jpg\" alt=\"\" width=\"563\" height=\"407\" \/><\/span><\/div>\n<\/div>\n<div>\n<div><strong><span lang=\"EN-US\"> <\/span><\/strong><\/div>\n<div><strong><span lang=\"EN-US\">1. H\u00e3y s\u1eed d\u1ee5ng t\u00ean ri\u00eang c\u1ee7a kh\u00e1ch h\u00e0ng<\/span><\/strong><\/div>\n<\/div>\n<div>\n<div style=\"text-align: justify;\"><span lang=\"EN-US\"> B\u1ea1n bi\u1ebft r\u1eb1ng kh\u00e1ch h\u00e0ng lu\u00f4n c\u00f3 m\u1ed9t s\u1ed1 \u0111\u0103ng k\u00fd hay m\u00e3 kh\u00e1ch h\u00e0ng v\u00e0 khi c\u1ea7n h\u1ecd c\u00f3 th\u1ec3 th\u00f4ng b\u00e1o cho b\u1ea1n bi\u1ebft m\u00e3 s\u1ed1 \u0111\u00f3. Khi b\u1ea1n nh\u1eadp con s\u1ed1 \u0111\u00f3 v\u00e0o h\u1ec7 th\u1ed1ng, b\u1ea1n \u0111\u00e3 bi\u1ebft r\u00f5 t\u00ean kh\u00e1ch h\u00e0ng. Hay n\u1ebfu kh\u00e1ch h\u00e0ng \u0111\u01b0a cho b\u1ea1n m\u1ed9t t\u1ea5m th\u1ebb t\u00edn d\u1ee5ng, b\u1ea1n c\u0169ng bi\u1ebft r\u00f5 t\u00ean c\u1ee7a h\u1ecd. B\u1ea1n \u0111\u1eebng b\u1ecf qua \u0111i\u1ec1u n\u00e0y. H\u00e3y d\u00f9ng t\u00ean ri\u00eang c\u1ee7a h\u1ecd khi b\u1ea1n n\u00f3i l\u1eddi ch\u00e0o h\u1ecfi, c\u1ea3m \u01a1n, t\u1ea1m bi\u1ec7t.. \u0111\u1ec3 l\u00e0m cho b\u1ea7u kh\u00f4ng kh\u00ed tr\u1edf n\u00ean nh\u1eb9 nh\u00e0ng, th\u00e2n thi\u1ec7n h\u01a1n. <\/span><\/div>\n<\/div>\n<div>\n<div><strong><span lang=\"EN-US\">2. Kh\u00e1ch h\u00e0ng mu\u1ed1n \u0111\u01b0\u1ee3c m\u1eddi tham gia nh\u1eefng cu\u1ed9c g\u1eb7p g\u1ee1, h\u1ecdp m\u1eb7t<\/span><\/strong><\/div>\n<\/div>\n<div>\n<div style=\"text-align: justify;\"><span lang=\"EN-US\"> Th\u00f4ng th\u01b0\u1eddng, ai c\u0169ng th\u00edch \u0111\u01b0\u1ee3c quan t\u00e2m \u0111\u1eb7c bi\u1ec7t, c\u00f3 th\u1ec3 ch\u1ec9 \u0111\u01a1n gi\u1ea3n l\u00e0 nh\u1eefng l\u1eddi th\u0103m h\u1ecfi, ch\u00fac m\u1eebng, hay th\u01b0 m\u1eddi nh\u00e2n d\u1ecbp l\u1ec5 h\u1ed9i. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao c\u00e1c kh\u00e1ch h\u00e0ng th\u01b0\u1eddng th\u00edch \u0111\u01b0\u1ee3c m\u1eddi tham d\u1ef1 nh\u1eefng bu\u1ed5i g\u1eb7p g\u1ee1, giao l\u01b0u m\u00e0 c\u00f4ng ty b\u1ea1n t\u1ed5 ch\u1ee9c, nh\u1eefng C\u00e2u l\u1ea1c b\u1ed9 kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft hay b\u1ea5t c\u1ee9 \u0111i\u1ec1u g\u00ec \u0111em l\u1ea1i cho kh\u00e1ch h\u00e0ng c\u00e1c l\u1ea7n gi\u1ea3m gi\u00e1, d\u1ecbch v\u1ee5 \u0111\u1eb7c bi\u1ec7t, \u0111\u00e0o t\u1ea1o, nh\u1eefng \u01b0u \u0111\u00e3i n\u00e0o \u0111\u00f3 hay s\u1ef1 ng\u1ea1c nhi\u00ean th\u00fa v\u1ecb. N\u1ebfu c\u00f4ng ty b\u1ea1n \u0111\u00e3 c\u00f3 nh\u1eefng c\u00e2u l\u1ea1c b\u1ed9 ki\u1ec3u n\u00e0y, h\u00e3y m\u1eddi c\u00e0ng nhi\u1ec1u kh\u00e1ch h\u00e0ng tham d\u1ef1 c\u00e0ng t\u1ed1t, c\u00f2n n\u1ebfu b\u1ea1n ch\u01b0a c\u00f3, h\u00e3y ngh\u0129 \u0111\u1ebfn vi\u1ec7c t\u1ed5 ch\u1ee9c m\u1ed9t c\u00e2u l\u1ea1c b\u1ed9 nh\u01b0 th\u1ebf.<\/span><\/div>\n<\/div>\n<div>\n<div><strong><span lang=\"EN-US\">3. H\u1ecfi kh\u00e1ch h\u00e0ng v\u1ec1 nh\u1eefng l\u1eddi khuy\u00ean <\/span><\/strong><\/div>\n<\/div>\n<div>\n<div style=\"text-align: justify;\"><span lang=\"EN-US\"> Kh\u00e1ch h\u00e0ng n\u00e0o c\u0169ng c\u00f3 s\u1eb5n nh\u1eefng \u00fd ki\u1ebfn c\u00e1 nh\u00e2n v\u1ec1 cung c\u00e1ch l\u00e0m vi\u1ec7c c\u1ee7a b\u1ea1n v\u00e0 c\u00f4ng ty b\u1ea1n, v\u00e0 n\u1ebfu h\u1ecd \u0111\u01b0\u1ee3c h\u1ecfi v\u00e0o th\u1eddi \u0111i\u1ec3m th\u00edch h\u1ee3p theo nh\u1eefng c\u00e1ch th\u00edch h\u1ee3p, \u0111\u1ed3ng th\u1eddi h\u1ecd c\u1ea3m th\u1ea5y r\u1eb1ng b\u1ea1n th\u1ef1c s\u1ef1 quan t\u00e2m \u0111\u1ebfn c\u00e2u tr\u1ea3 l\u1eddi, kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0a cho b\u1ea1n l\u1eddi khuy\u00ean \u0111\u00f3. Nh\u1eefng t\u1ea5m phi\u1ebfu l\u1ea5y \u00fd ki\u1ebfn \u0111\u01b0\u1ee3c in s\u1eb5n \u0111\u1ec3 kh\u00e1ch h\u00e0ng t\u1ef1 \u0111i\u1ec1n v\u00e0o c\u00f3 th\u1ec3 r\u1ea5t h\u1eefu \u00edch, tuy nhi\u00ean \u0111a s\u1ed1 kh\u00e1ch h\u00e0ng th\u01b0\u1eddng th\u00edch \u0111\u01b0\u1ee3c ti\u1ebfp x\u00fac c\u00e1 nh\u00e2n h\u01a1n. H\u00e3y t\u1ea1o ra c\u01a1 h\u1ed9i cho kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 n\u00f3i l\u00ean t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec h\u1ecd suy ngh\u0129, v\u00e0 ph\u1ea7n th\u01b0\u1edfng m\u00e0 kh\u00e1ch h\u00e0ng d\u00e0nh cho b\u1ea1n s\u1ebd l\u00e0 t\u1ea7n su\u1ea5t nh\u1eefng l\u1ea7n mua s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n ng\u00e0y m\u1ed9t nhi\u1ec1u h\u01a1n. B\u1ea1n h\u00e3y th\u01b0\u1eddng xuy\u00ean \u0111\u1ec1 ngh\u1ecb kh\u00e1ch h\u00e0ng cung c\u1ea5p <\/span><span lang=\"EN-US\">b\u1ea1n nh\u1eefng l\u1eddi g\u00f3p \u00fd ho\u1eb7c l\u1eddi khuy\u00ean, h\u1ecd s\u1ebd lu\u00f4n s\u1eb5n l\u00f2ng. V\u00e0 ai m\u00e0 bi\u1ebft \u0111\u01b0\u1ee3c, r\u1ea5t c\u00f3 th\u1ec3 m\u1ed9t \u00fd t\u01b0\u1edfng \u201cb\u1ea1c t\u1ef7\u201d n\u00e0o \u0111\u00f3 v\u1ec1 nh\u1eefng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 m\u1edbi s\u1ebd \u0111\u1ebfn v\u1edbi c\u00f4ng ty b\u1ea1n ch\u1ec9 b\u1eb1ng c\u00e1ch l\u00e0m t\u01b0\u1edfng ch\u1eebng nh\u01b0 r\u1ea5t \u0111\u01a1n gi\u1ea3n n\u00e0y. <\/span><\/div>\n<\/div>\n<div>\n<div><strong><span lang=\"EN-US\">4. Tr\u00e2n tr\u1ecdng h\u00e1ch h\u00e0ng <\/span><\/strong><\/div>\n<\/div>\n<div>\n<div style=\"text-align: justify;\"><span lang=\"EN-US\"> \u0110\u00fang l\u00e0 \u0111\u00f4i l\u00fac b\u1ea1n r\u1ea5t b\u1eadn r\u1ed9n, h\u1ec7 th\u1ed1ng d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 qu\u00e1 t\u1ea3i hay b\u1ea1n \u0111ang c\u00f3 \u0111\u1ebfn 5 kh\u00e1ch h\u00e0ng ch\u1edd \u0111i\u1ec7n tho\u1ea1i. Tuy nhi\u00ean, khi kh\u00e1ch h\u00e0ng g\u1ecdi \u0111i\u1ec7n hay gh\u00e9 th\u0103m, b\u1ea1n h\u00e3y \u0111\u00f3n ti\u1ebfp h\u1ecd m\u1ed9t c\u00e1ch n\u1ed3ng \u1ea5m ch\u00e2n t\u00ecnh v\u00e0 l\u00e0m sao \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y r\u1eb1ng b\u1ea1n r\u1ea5t vui khi g\u1eb7p h\u1ecd, l\u00e0m cho h\u1ecd kh\u00f4ng ph\u1ea3i b\u1ef1c b\u1ed9i v\u00ec ph\u1ea3i x\u1ebfp h\u00e0ng ch\u1edd \u0111\u1ee3i \u0111\u1ebfn l\u01b0\u1ee3t m\u00ecnh. M\u1ed9t n\u1ee5 c\u01b0\u1eddi, m\u1ed9t l\u1eddi ch\u00e0o, hay c\u00e2u n\u00f3i \u201cCh\u00fang t\u00f4i s\u1ebd ph\u1ee5c v\u1ee5 qu\u00fd v\u1ecb ngay b\u00e2y gi\u1edd\u201d s\u1ebd c\u00f3 t\u00e1c d\u1ee5ng r\u1ea5t l\u1edbn. Kh\u00e1ch h\u00e0ng lu\u00f4n \u0111\u00e1nhgi\u00e1 cao s\u1ef1 tr\u00e2n tr\u1ecdng m\u00e0 b\u1ea1n d\u00e0nh cho h\u1ecd. N\u1ebfu b\u1ea1n \u201cph\u1edbt l\u1edd\u201d kh\u00e1ch h\u00e0ng, b\u1ea1n s\u1ebd c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o n\u1ebfu kh\u00e1ch h\u00e0ng sau \u0111\u00f3 c\u0169ng s\u1ebd \u201cph\u1edbt l\u1edd\u201d b\u1ea1n? <\/span><\/div>\n<\/div>\n<div>\n<div><strong><span lang=\"EN-US\">5. T\u1ea1o ra s\u1ef1 ng\u1ea1c nhi\u00ean cho kh\u00e1ch h\u00e0ng<\/span><\/strong><\/div>\n<\/div>\n<div>\n<div style=\"text-align: justify;\"><span lang=\"EN-US\"> M\u1ed9t ch\u00fat g\u00ec \u0111\u00f3 ph\u1ee5 th\u00eam v\u00e0o \u0111\u01a1n \u0111\u1eb7t h\u00e0ng hay nh\u1eefng l\u1eddi ch\u00fa th\u00edch ghi b\u1eb1ng tay s\u1ebd c\u00f3 t\u00e1c d\u1ee5ng t\u00e2m l\u00fd r\u1ea5t l\u1edbn v\u00e0 r\u1ea5t h\u1eefu \u00edch trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. T\u01b0\u01a1ng t\u1ef1 nh\u01b0 v\u1eady l\u00e0 m\u1ed9t l\u1ea7n gi\u1ea3m gi\u00e1 \u0111\u1eb7c bi\u1ec7t, hay l\u1eddi m\u1eddi d\u00f9ng th\u1eed m\u1ed9t m\u00f3n \u0103n\u2026 Nh\u1eefng \u0111i\u1ec1u b\u1ea5t ng\u1edd nh\u01b0 v\u1eady kh\u00f4ng c\u1ea7n ph\u1ea3i th\u1eadt l\u1edbn lao, \u0111\u1eaft ti\u1ec1n, v\u00e0 c\u0169ng kh\u00f4ng c\u1ea7n th\u1ef1c hi\u1ec7n v\u00e0o m\u1ecdi th\u1eddi \u0111i\u1ec3m. N\u1ebfu b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t s\u1ef1 ng\u1ea1c nhi\u00ean th\u00fa v\u1ecb, b\u1ea1n c\u00f3 mu\u1ed1n chia s\u1ebb n\u00f3 v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c kh\u00f4ng? V\u1eady th\u00ec kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n ch\u1eafn h\u1eb3n c\u0169ng s\u1ebd l\u00e0m nh\u01b0 v\u1eady. <\/span><\/div>\n<\/div>\n<div>\n<div><strong><span lang=\"EN-US\">6. Xin l\u1ed7i kh\u00e1ch h\u00e0ng<\/span><\/strong><\/div>\n<\/div>\n<div>\n<div style=\"text-align: justify;\"><span lang=\"EN-US\"> Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng r\u1ea5t kh\u00f3 ch\u1ecbu khi ph\u1ea3i nghe nh\u1eefng l\u1eddi b\u00e0o ch\u1eefa r\u1eb1ng nh\u1eefng vi\u1ec7c b\u1ea1n l\u00e0m ch\u1eb3ng c\u00f3 g\u00ec l\u00e0 sai so v\u1edbi nguy\u00ean t\u1eafc c\u1ee7a c\u00f4ng ty, hay vi\u1ec7c b\u1ea1n kh\u00f4ng quan t\u00e2m \u0111\u1ebfn th\u1ef1c t\u1ebf r\u1eb1ng \u0111\u01a1n \u0111\u1eb7t h\u00e0ng \u0111\u00e3 \u0111\u1ebfn ch\u1eadm 3 ng\u00e0y, ho\u1eb7c ph\u1ea7n ph\u00ed ph\u1ee5 th\u00eam kh\u00f4ng th\u1ec3 gi\u1ea3m b\u1edbt, c\u0169ng nh\u01b0 s\u1ea3n ph\u1ea9m m\u00e0 kh\u00e1ch \u0111\u1eb7t h\u00e0ng \u0111\u00e3 h\u1ebft&#8230; Kh\u00e1ch h\u00e0ng lu\u00f4n bi\u1ebft nh\u1eefng g\u00ec \u0111\u00e3 x\u1ea3y ra, cho d\u00f9 b\u1ea1n c\u00f3 bi\u1ec7n h\u1ed9 c\u00e1ch n\u00e0o \u0111i n\u1eefa. T\u1ed1t nh\u1ea5t l\u00e0 khi c\u00f3 sai s\u00f3t, b\u1ea1n h\u00e3y g\u1eedi t\u1edbi kh\u00e1ch h\u00e0ng m\u1ed9t l\u1eddi xin l\u1ed7i. Xin ti\u1ebft l\u1ed9 v\u1edbi b\u1ea1n m\u1ed9t \u0111i\u1ec1u kh\u00e1 th\u00fa v\u1ecb: N\u1ebfu b\u1ea1n m\u1eafc l\u1ed7i v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 xin l\u1ed7i ngay sau \u0111\u00f3, kh\u00e1ch h\u00e0ng s\u1ebd r\u1ea5t h\u00e0i l\u00f2ng <\/span><span lang=\"EN-US\">v\u00e0 c\u00f2n y\u00eau qu\u00fd b\u1ea1n nhi\u1ec1u h\u01a1n tr\u01b0\u1edbc \u0111\u00e2y. H\u00e0nh \u0111\u1ed9ng xin l\u1ed7i v\u00e0 cam k\u1ebft \u0111\u01b0a l\u1ea1i m\u1ed9t d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n lu\u00f4n h\u1eefu \u00edch \u0111\u1ebfn m\u1ee9c b\u1ea1n c\u00f3 th\u1ec3 xo\u00e1 \u0111i s\u1ef1 b\u1ea5t m\u00e3n c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 chuy\u1ec3n n\u00f3 th\u00e0nh l\u00f2ng trung th\u00e0nh, n\u1ebfu sau \u0111\u00f3 b\u1ea1nth\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec \u0111\u00e3 h\u1ee9a. <\/span><\/div>\n<\/div>\n<div>\n<div><strong><span lang=\"EN-US\">7. L\u1eafng nghe kh\u00e1ch h\u00e0ng<\/span><\/strong><\/div>\n<\/div>\n<div>\n<div style=\"text-align: justify;\"><span lang=\"EN-US\"> M\u1ed9t trong nh\u1eefng vi\u1ec7c r\u1ea5t c\u1ea7n thi\u1ebft n\u1ebfu b\u1ea1n mu\u1ed1n kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y h\u1ecd \u0111\u01b0\u1ee3c coi tr\u1ecdng- \u0111\u00f3 l\u00e0 l\u1eafng nghe. Khi b\u1ea1n th\u1ef1c s\u1ef1 l\u1eafng nghe kh\u00e1ch h\u00e0ng, m\u1ed9t c\u1ea3m gi\u00e1c tho\u1ea3i m\u00e1i, d\u1ec5 ch\u1ecbu s\u1ebd xu\u1ea5t hi\u1ec7n trong l\u00f2ng m\u1ed7i kh\u00e1ch h\u00e0ng- b\u1edfi v\u00ec s\u1ef1 l\u1eafng nghe ch\u00e2n th\u00e0nh l\u00e0 kh\u00e1 hi\u1ebfm hoi, th\u1eadm ch\u00ed ngay c\u1ea3 khi b\u1ea1n \u1edf nh\u00e0 v\u00e0 \u1edf gi\u1eefa nh\u1eefng ng\u01b0\u1eddi th\u00e2n. H\u00e3y l\u1eafng nghe nh\u1eefng b\u0103n kho\u0103n, th\u1eafc m\u1eafc t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng, l\u1eafng nghe \u00fd ki\u1ebfn c\u1ee7a h\u1ecd, l\u1eafng nghe y\u00eau c\u1ea7u c\u1ee7a h\u1ecd. Nh\u1edd \u0111\u00f3, m\u1ed9t chi\u1ebfc c\u1ea7u n\u1ed1i c\u1ee7a s\u1ef1 hi\u1ec3u bi\u1ebft s\u1ebd \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp gi\u1eefa b\u1ea1n v\u00e0 kh\u00e1ch h\u00e0ng. Khi b\u1ea1n th\u1ef1c s\u1ef1 l\u1eafng nghe, b\u1ea1n c\u00f3 th\u1ec3 kh\u00f4ng tin \u0111\u01b0\u1ee3c r\u1eb1ng b\u1ea1n \u0111\u00e3 \u0111em l\u1ea1i cho kh\u00e1ch h\u00e0ng c\u1ea3m gi\u00e1c t\u1ed1t \u0111\u1eb9p nh\u01b0 th\u1ebf n\u00e0o. M\u1ed7i ch\u00fang ta \u0111\u1ec1u c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c ph\u1ea7n l\u1edbn nh\u1eefng c\u00f4ng vi\u1ec7c tr\u00ean kh\u00f4ng m\u1ea5y kh\u00f3 kh\u0103n, b\u1edfi v\u00ec \u0111\u00f3 l\u00e0 cu\u1ed9c s\u1ed1ng, l\u00e0 nh\u1eefng \u0111i\u1ec1u nh\u1ecf nh\u1eb7t nh\u01b0ng \u0111em l\u1ea1i ni\u1ec1m vui l\u1edbn cho kh\u00e1ch h\u00e0ng v\u00e0 cho ch\u00ednh b\u1ea1n. <\/span><\/div>\n<\/div>\n<div>\n<div style=\"text-align: justify;\"><span lang=\"EN-US\">C\u00f3 th\u1ebf, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a c\u00f4ng ty b\u1ea1n s\u1ebd tr\u1edf n\u00ean h\u1ea5p d\u1eabn h\u01a1n, d\u1ec5 d\u00e0ng th\u1ef1c hi\u1ec7n h\u01a1n v\u00e0 nhanh ch\u00f3ng t\u1ea1o d\u1ef1ng \u0111\u01b0\u1ee3c l\u00f2ng trung th\u00e0nh t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng. <\/span><\/div>\n<div style=\"text-align: right;\"><span lang=\"EN-US\">&#8211; <strong>MX <\/strong>&#8211; <em>(S\u01b0u t\u1ea7m)<\/em><\/span><\/div>\n<\/div>\n  <div class=\"related-post grid\">\r\n        <div class=\"headline\">Related Posts<\/div>\r\n    <div class=\"post-list \">\r\n\r\n            <div class=\"item\">\r\n          \r\n  <a class=\"title post_title\"  title=\"Ho\u1ea1t \u0111\u1ed9ng tuy\u00ean truy\u1ec1n ph\u00f2ng ch\u1ed1ng HIV-AIDS\" href=\"https:\/\/vmc.edu.vn\/vn\/hoat-dong-tuyen-truyen-phong-chong-hiv-aids\/\">\r\n        Ho\u1ea1t \u0111\u1ed9ng tuy\u00ean truy\u1ec1n ph\u00f2ng ch\u1ed1ng HIV-AIDS  <\/a>\r\n\r\n  <div class=\"thumb post_thumb\">\r\n    <a  title=\"Ho\u1ea1t \u0111\u1ed9ng tuy\u00ean truy\u1ec1n ph\u00f2ng ch\u1ed1ng HIV-AIDS\" href=\"https:\/\/vmc.edu.vn\/vn\/hoat-dong-tuyen-truyen-phong-chong-hiv-aids\/\">\r\n\r\n      <img loading=\"lazy\" decoding=\"async\" width=\"799\" height=\"355\" src=\"https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/anh-truong.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"alt\" srcset=\"https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/anh-truong.jpg 799w, https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/anh-truong-300x133.jpg 300w, https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/anh-truong-768x341.jpg 768w\" sizes=\"auto, (max-width: 799px) 100vw, 799px\" \/>\r\n\r\n    <\/a>\r\n  <\/div>\r\n  <p class=\"excerpt post_excerpt\">\r\n    &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; C\u0103n c\u1ee9 quy\u1ebft \u0111\u1ecbnh s\u1ed1 646\/Q\u0110-TCDN ng\u00e0y 27\/12\/2010 c\u1ee7a T\u1ed5ng c\u1ee5c D\u1ea1y ngh\u1ec1 ban h\u00e0nh Ch\u01b0\u01a1ng tr\u00ecnh <a class=\"read-more\" href=\"https:\/\/vmc.edu.vn\/vn\/hoat-dong-tuyen-truyen-phong-chong-hiv-aids\/\"> Read more<\/a>  <\/p>\r\n        <\/div>\r\n              <div class=\"item\">\r\n          \r\n  <a class=\"title post_title\"  title=\"Thi t\u00ecm hi\u1ec3u &#8220;Huy\u1ec1n tho\u1ea1i H\u1ed3 Ch\u00ed Minh tr\u00ean bi\u1ec3n&#8221;\" href=\"https:\/\/vmc.edu.vn\/vn\/thi-tim-hieu-huyen-thoai-ho-chi-minh-tren-bien\/\">\r\n        Thi t\u00ecm hi\u1ec3u &#8220;Huy\u1ec1n tho\u1ea1i H\u1ed3 Ch\u00ed Minh tr\u00ean bi\u1ec3n&#8221;  <\/a>\r\n\r\n  <div class=\"thumb post_thumb\">\r\n    <a  title=\"Thi t\u00ecm hi\u1ec3u &#8220;Huy\u1ec1n tho\u1ea1i H\u1ed3 Ch\u00ed Minh tr\u00ean bi\u1ec3n&#8221;\" href=\"https:\/\/vmc.edu.vn\/vn\/thi-tim-hieu-huyen-thoai-ho-chi-minh-tren-bien\/\">\r\n\r\n      <img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"960\" src=\"https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2025\/01\/z6248722388800_63713c17c7a4addbf82bac81612047f1.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"\" srcset=\"https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2025\/01\/z6248722388800_63713c17c7a4addbf82bac81612047f1.jpg 1280w, https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2025\/01\/z6248722388800_63713c17c7a4addbf82bac81612047f1-300x225.jpg 300w, https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2025\/01\/z6248722388800_63713c17c7a4addbf82bac81612047f1-1024x768.jpg 1024w, https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2025\/01\/z6248722388800_63713c17c7a4addbf82bac81612047f1-768x576.jpg 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/>\r\n\r\n    <\/a>\r\n  <\/div>\r\n  <p class=\"excerpt post_excerpt\">\r\n    H\u01b0\u1edbng t\u1edbi k\u1ef7 ni\u1ec7m 50 n\u0103m ng\u00e0y m\u1edf \u0111\u01b0\u1eddng H\u1ed3 Ch\u00ed Minh tr\u00ean bi\u1ec3n (23\/10\/1961 \u2013 23\/10\/2011), th\u1ef1c hi\u1ec7n C\u00f4ng <a class=\"read-more\" href=\"https:\/\/vmc.edu.vn\/vn\/thi-tim-hieu-huyen-thoai-ho-chi-minh-tren-bien\/\"> Read more<\/a>  <\/p>\r\n        <\/div>\r\n              <div class=\"item\">\r\n          \r\n  <a class=\"title post_title\"  title=\"NH\u1eaeN TIN \u1ee6NG H\u1ed8 NG\u01af D\u00c2N\" href=\"https:\/\/vmc.edu.vn\/vn\/nhan-tin-ung-ho-ngu-dan\/\">\r\n        NH\u1eaeN TIN \u1ee6NG H\u1ed8 NG\u01af D\u00c2N  <\/a>\r\n\r\n  <div class=\"thumb post_thumb\">\r\n    <a  title=\"NH\u1eaeN TIN \u1ee6NG H\u1ed8 NG\u01af D\u00c2N\" href=\"https:\/\/vmc.edu.vn\/vn\/nhan-tin-ung-ho-ngu-dan\/\">\r\n\r\n      <img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"310\" src=\"https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/nhan_tin.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"nhan_tin\" srcset=\"https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/nhan_tin.jpg 380w, https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/nhan_tin-300x245.jpg 300w\" sizes=\"auto, (max-width: 380px) 100vw, 380px\" \/>\r\n\r\n    <\/a>\r\n  <\/div>\r\n  <p class=\"excerpt post_excerpt\">\r\n    &nbsp; &nbsp; &nbsp;&nbsp; K\u00ednh g\u1eedi: C\u00e1c t\u1eadp th\u1ec3 v\u00e0 c\u00e1 nh\u00e2n h\u1ea3o t\u00e2m. &nbsp;&nbsp; Th\u1ef1c hi\u1ec7n C\u00f4ng v\u0103n s\u1ed1 296\/C\u0110CNT <a class=\"read-more\" href=\"https:\/\/vmc.edu.vn\/vn\/nhan-tin-ung-ho-ngu-dan\/\"> Read more<\/a>  <\/p>\r\n        <\/div>\r\n              <div class=\"item\">\r\n          \r\n  <a class=\"title post_title\"  title=\"\u0110\u1eafc nh\u00e2n t\u00e2m gi\u00fap th\u00e0nh c\u00f4ng trong giao ti\u1ebfp\" href=\"https:\/\/vmc.edu.vn\/vn\/dac-nhan-tam-giup-thanh-cong-trong-giao-tiep\/\">\r\n        \u0110\u1eafc nh\u00e2n t\u00e2m gi\u00fap th\u00e0nh c\u00f4ng trong giao ti\u1ebfp  <\/a>\r\n\r\n  <div class=\"thumb post_thumb\">\r\n    <a  title=\"\u0110\u1eafc nh\u00e2n t\u00e2m gi\u00fap th\u00e0nh c\u00f4ng trong giao ti\u1ebfp\" href=\"https:\/\/vmc.edu.vn\/vn\/dac-nhan-tam-giup-thanh-cong-trong-giao-tiep\/\">\r\n\r\n      <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1920\" src=\"https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/img_0250-scaled.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"\" srcset=\"https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/img_0250-scaled.jpg 2560w, https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/img_0250-300x225.jpg 300w, https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/img_0250-1024x768.jpg 1024w, https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/img_0250-768x576.jpg 768w, https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/img_0250-1536x1152.jpg 1536w, https:\/\/vmc.edu.vn\/vn\/wp-content\/uploads\/2013\/11\/img_0250-2048x1536.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\r\n\r\n    <\/a>\r\n  <\/div>\r\n  <p class=\"excerpt post_excerpt\">\r\n    Kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc h\u1ebft c\u0169ng l\u00e0 con ng\u01b0\u1eddi, v\u00e0 m\u1ed7i m\u1ed9t kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n, c\u0169ng nh\u01b0 bao ng\u01b0\u1eddi kh\u00e1c, <a class=\"read-more\" href=\"https:\/\/vmc.edu.vn\/vn\/dac-nhan-tam-giup-thanh-cong-trong-giao-tiep\/\"> Read more<\/a>  <\/p>\r\n        <\/div>\r\n      \r\n  <\/div>\r\n\r\n  <script>\r\n      <\/script>\r\n  <style>\r\n    .related-post {}\r\n\r\n    .related-post .post-list {\r\n      text-align: left;\r\n          }\r\n\r\n    .related-post .post-list .item {\r\n      margin: 10px;\r\n      padding: 0px;\r\n          }\r\n\r\n    .related-post .headline {\r\n      font-size: 18px !important;\r\n      color: #999999 !important;\r\n          }\r\n\r\n    .related-post .post-list .item .post_title {\r\n      font-size: 16px;\r\n      color: #3f3f3f;\r\n      margin: 10px 0px;\r\n      padding: 0px;\r\n      display: block;\r\n      text-decoration: none;\r\n          }\r\n\r\n    .related-post .post-list .item .post_thumb {\r\n      max-height: 220px;\r\n      margin: 10px 0px;\r\n      padding: 0px;\r\n      display: block;\r\n          }\r\n\r\n    .related-post .post-list .item .post_excerpt {\r\n      font-size: 13px;\r\n      color: #3f3f3f;\r\n      margin: 10px 0px;\r\n      padding: 0px;\r\n      display: block;\r\n      text-decoration: none;\r\n          }\r\n\r\n    @media only screen and (min-width: 1024px) {\r\n      .related-post .post-list .item {\r\n        width: 45%;\r\n      }\r\n    }\r\n\r\n    @media only screen and (min-width: 768px) and (max-width: 1023px) {\r\n      .related-post .post-list .item {\r\n        width: 90%;\r\n      }\r\n    }\r\n\r\n    @media only screen and (min-width: 0px) and (max-width: 767px) {\r\n      .related-post .post-list .item {\r\n        width: 90%;\r\n      }\r\n    }\r\n\r\n      <\/style>\r\n    <\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>Kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc h\u1ebft c\u0169ng l\u00e0 con ng\u01b0\u1eddi, v\u00e0 m\u1ed7i m\u1ed9t kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n, c\u0169ng nh\u01b0 bao ng\u01b0\u1eddi kh\u00e1c, lu\u00f4n mu\u1ed1n c\u1ea3m th\u1ea5y m\u00ecnh \u0111\u01b0\u1ee3c coi tr\u1ecdng. C\u00f3 th\u1ec3&#8230;<\/p>\n","protected":false},"author":1,"featured_media":60,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-61","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hoat-dong-hoc-sinh-sinh-vien"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/vmc.edu.vn\/vn\/wp-json\/wp\/v2\/posts\/61","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vmc.edu.vn\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vmc.edu.vn\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vmc.edu.vn\/vn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vmc.edu.vn\/vn\/wp-json\/wp\/v2\/comments?post=61"}],"version-history":[{"count":0,"href":"https:\/\/vmc.edu.vn\/vn\/wp-json\/wp\/v2\/posts\/61\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vmc.edu.vn\/vn\/wp-json\/wp\/v2\/media\/60"}],"wp:attachment":[{"href":"https:\/\/vmc.edu.vn\/vn\/wp-json\/wp\/v2\/media?parent=61"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vmc.edu.vn\/vn\/wp-json\/wp\/v2\/categories?post=61"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vmc.edu.vn\/vn\/wp-json\/wp\/v2\/tags?post=61"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}